Terms of Service

These Terms of Service ("Terms") are a binding agreement between you and irel ("we", "us", or "our") that govern your access to and use of our websites, applications, and related services (the "Services"). By accessing or using the Services, you agree to these Terms. If you do not agree, do not use the Services.

Company/Contact: irel, Zurich 8051. Email: contact@irel.ai.

1. Eligibility and Accounts

• You must be at least 18 years old to use the Services.
• You are responsible for your account credentials and all activity under your account.
• Provide accurate information and keep it updated.

2. Changes to These Terms

We may update these Terms from time to time. The updated version will be indicated by the "Last updated" date above. Your continued use of the Services after a change means you accept the updated Terms.

3. Acceptable Use

• Do not violate any law or the rights of others.
• Do not attempt to access non-public areas, disrupt, or interfere with the Services.
• Do not upload or transmit malicious code, spam, or abusive content.
• Do not use the Services to send unlawful or unsolicited communications.

Prohibited Activities

• Reverse engineering or attempting to derive source code from the Services.
• Accessing or using the Services to build a competing product.
• Impersonating others or misrepresenting your affiliation.
• Collecting or harvesting personal data without consent.
• Uploading content that is unlawful, infringing, defamatory, or harmful.

4. Intellectual Property

The Services, including all software, text, graphics, logos, and content are owned by or licensed to us and are protected by intellectual property laws. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business or personal use.

5. Your Content

You retain ownership of content you submit to the Services. You grant us a worldwide, non-exclusive license to host, process, transmit, and display your content as necessary to operate and improve the Services and as you direct (including with your connected integrations). You represent that you have all rights necessary to submit the content.

6. Third-Party Services and Integrations

The Services may integrate with third-party providers (e.g., Google, Microsoft, Twilio, OpenAI, Composio). Your use of third-party services is subject to their terms and policies. We are not responsible for third-party services.

7. Services Management

We reserve the right to monitor the Services for violations of these Terms and to take appropriate legal action. We may, in our discretion, restrict or disable access to any content that violates these Terms or applicable law.

8. Subscriptions, Trials, Auto-Renew & Cancellation

Paid features are billed via Stripe. Subscriptions auto-renew at the end of each billing period unless canceled. Trials convert to paid unless canceled before the trial ends. You can cancel at any time via the in-product billing page at /dashboard/settings#billing. See Stripe's privacy policy at stripe.com/privacy.

Refunds

Refund eligibility is determined in accordance with our policies and applicable law. If you believe you are eligible for a refund, please contact us at contact@irel.ai. Your statutory rights (including any applicable cooling-off periods) remain unaffected.

9. Modifications and Interruptions

We may change, suspend, or discontinue any part of the Services at any time. We are not liable for any modification, price change, suspension, or discontinuance of the Services.

10. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Services will be uninterrupted, error-free, or secure.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES SHALL NOT EXCEED THE AMOUNTS PAID BY YOU TO US FOR THE SERVICES IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

12. Indemnification

You agree to defend, indemnify, and hold harmless irel and our affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Services or your violation of these Terms.

13. User Data and Backups

We may maintain certain data for performance and operation of the Services. You are solely responsible for backing up your data. We are not liable for any loss or corruption of data.

14. Corrections

There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions or availability. We reserve the right to correct any errors or omissions and to change or update information at any time without prior notice.

15. Termination

We may suspend or terminate your access to the Services at any time for any reason, including if we reasonably believe you have violated these Terms. You may stop using the Services at any time. Upon termination, the sections of these Terms that by their nature should survive will survive (including ownership, disclaimers, limitations of liability, and indemnification).

16. Electronic Communications and Signatures

By using the Services, you consent to receiving communications from us electronically, including via WhatsApp. You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing. You agree to the use of electronic signatures, contracts, orders, and records.

17. Governing Law and Disputes

These Terms are governed by the laws applicable in your place of residence, without regard to conflicts of laws principles, unless a different law is mandatorily applicable. Any disputes shall be brought in competent courts, unless otherwise required by applicable law.

18. Contact

Questions about these Terms? Contact us at contact@irel.ai.