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Privacy Policy

Last updated: September 08, 2025

This Privacy Policy explains how irel ("we", "us", or "our") collects, uses, discloses, and safeguards personal information when you use our websites, applications, and related services (collectively, the "Services"). By using the Services, you agree to this policy.

Data controller: Niv Cho d/b/a irel, 1279 Vaud chemin des pommiers. Contact: marketist.company@gmail.com.

Summary of Key Points

1. Information We Collect

Personal information you provide

Payment processing is handled by Paddle. Paddle acts as the merchant of record and processes billing data as an independent controller for payments, tax, compliance, and fraud prevention. See their privacy notice at paddle.com/legal/privacy.

Information from integrations you connect

If you connect third-party providers (for example, Google Workspace/Gmail, Microsoft Outlook/Graph, or telephony providers such as Twilio), we process data necessary to provide the Services you request (e.g., reading emails to triage, sending emails/messages on your behalf, managing calendar events, or processing voice/WhatsApp messages).

Information collected automatically

Sensitive information

Sources of Personal Information

We collect personal information directly from you, from integrations you choose to connect (e.g., Google, Microsoft, Twilio), and automatically from your use of the Services (e.g., logs, cookies, and device data).

We generally do not require sensitive personal information. If you choose to provide it or if we process it incidentally to deliver requested features, we will handle it in accordance with applicable law and your consent where required. We do not use sensitive personal information to infer characteristics or for targeted advertising.

2. How We Use Personal Information

3. Legal Bases for Processing

Where required by law, we process personal information under one or more legal bases, including consent, contract performance, legitimate interests, legal obligations, and vital interests.

4. Sharing and Disclosure

We may share information with service providers and subprocessors that support our Services, including hosting (e.g., Supabase/Postgres), storage, analytics, email/telephony (e.g., Twilio), and customer support tools. We may also disclose information to comply with law, in connection with a business transfer, or with your direction or consent.

We do not sell or share personal information as those terms are defined under California law (CPRA).

Third-Party Providers (Summary)

We engage these providers solely to operate and improve the Services. We require contractual protections and limit use to our instructions.

5. Cookies and Similar Technologies

We use cookies and similar technologies strictly for authentication, security, and basic site functionality. We do not use analytics or marketing trackers, and we do not use Meta Pixel or similar advertising technologies. You can control cookies through your browser settings; disabling certain cookies may affect functionality.

6. AI and Automated Processing

Our Services may use AI to help summarize, draft, classify, or prioritize communications and tasks. We may use third-party AI processors such as OpenAI to provide these features. We do not use your Google user data to train generalized AI/ML models. Where applicable, we will explain when automated decisions are made and provide ways to request human review, as required by law.

7. Data Minimization

We collect and process only the personal information necessary to provide and improve the Services, and we limit access to personnel and subprocessors with a legitimate need.

8. Data Retention

We retain personal information as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary based on the type of data and our legitimate business needs.

9. Security

We implement administrative, technical, and organizational safeguards designed to protect information. However, no method of transmission or storage is completely secure.

10. International Transfers

If personal information is transferred internationally, we apply appropriate safeguards in accordance with applicable laws. Where required, we rely on transfer mechanisms such as the EU Standard Contractual Clauses (SCCs).

11. Children’s Privacy

The Services are not directed to children under 13 (or as defined by local law), and we do not knowingly collect personal information from children.

12. Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, or receive a copy of your personal information, and to object to or restrict certain processing. To exercise these rights, contact us using the details below. We may take steps to verify your request and identity consistent with applicable law.

If we deny your request, you may appeal by replying to our response and indicating the reason for your appeal. We will review and respond consistent with applicable law.

US State Privacy Rights

We do not sell or share personal information as defined by the CPRA, and we do not use sensitive personal information for purposes requiring a right to limit under the CPRA.

Authorized agents may submit requests on your behalf if they provide proof of authorization. We may request additional information to verify and process your request.

Do Not Track

Some browsers include a Do Not Track (DNT) feature. Because no uniform standard exists, we do not currently respond to DNT signals. We will update this policy if a standard is adopted.

Social Logins

If you register or log in using a social account (e.g., Google or Microsoft), we receive limited profile details consistent with your settings with that provider.

13. Google API Services User Data Policy (Limited Use)

irel’s use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. We do not use Google user data to train generalized AI/ML models and do not transfer such data to third-party AI tools for model training.

Google user data

No humans read Google user data unless: (a) you have given explicit consent to view specific items; (b) it is necessary for security or abuse prevention, or to comply with law; or (c) to meet applicable legal requirements. We may use aggregated, de-identified information for internal operations (for example, reliability and diagnostics) consistent with Limited Use.

We do not use Google user data for ads or retargeting, and we do not sell Google user data or transfer it except as necessary to provide user-visible features and as permitted by the Limited Use policy.

Microsoft Graph data

Where we access Microsoft Graph data (for example, Outlook/Calendar), we handle it in a manner consistent with Microsoft’s data use policies and the principles described above for access, use, and disclosure.

14. Revocation & Deletion

You can revoke our access to your Google account at any time by visiting myaccount.google.com/permissions. To delete your irel account and associated data, contact us at marketist.company@gmail.com. We aim to delete account data within 30 days of a verified request; backups and logs are purged within 90 days where feasible and permitted by law.

15. Changes to This Policy

We may update this Policy from time to time. The updated version will be indicated by the “Last updated” date above. Your continued use of the Services constitutes acceptance of the updated Policy.

16. Contact Us

Questions or requests? Contact us at marketist.company@gmail.com | Postal: Niv Cho d/b/a irel, 1279 Vaud chemin des pommiers.